Spec Rep Help Desk V1 Launch

Tuesday 10 March 12.00–12.45PM | Online

Spec Rep Help Desk Concierge V1 is the next evolution of the SRHD Concierge Beta – and it’s a major capability upgrade we’re now rolling out to architects.

Version 1 is built to support real project work with a clear focus on risk reduction and accuracy. It brings together product and technical documentation support, sustainability context, and a dedicated risk layer designed specifically for Australian architectural practice.

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Introducing: SRHD Coworker mode

Coworker mode shifts SRHD from a general chat assistant into something closer to a technical expert you can lean on when a question is complex, unfamiliar, or high-stakes. Rather than just returning an answer, Coworker mode helps you arrive at a safer, more defensible position by:

  • Pointing you toward the most relevant documents, clauses, and decision points that govern the issue

  • Identifying the key confirmations and constraints you should lock in before progressing

  • Prompting the right next questions to ask your team, consultants, or suppliers when the answer depends on project conditions

It’s designed to feel like a capable colleague who can point you in the right direction and strengthen the quality of your decision-making.

Lighthouse Risk Check: Our evidence informed risk system.

Lighthouse Risk Check introduces a proactive, claim-informed risk layer into the Concierge workflow. We’ve built Lighthouse using direct input from Professional Indemnity insurers and the real-world patterns behind claims, disputes and defects.

This is where SRHD differentiates from general AI tools. Lighthouse is designed to recognise when a query sits in higher-risk territory and respond with a more risk-aware structure, including:

  • Why the issue is typically high risk (interfaces, substitutions, concealed work, unclear responsibilities, performance assumptions, etc.)

  • What you should document to avoid gaps and misinterpretation

  • What you should verify (including key hold points) before work becomes difficult or impossible to inspect

This is a foundation of why SRHD Concierge is designed to be one of the lowest-risk AI tools available for Australian architects: it is built around risk mitigation and defensible process, informed by PI realities, not generic internet knowledge.

Sustainability certification data integration

Version 1 also introduces sustainability certification data integration, bringing certification context into the same workflow as product and technical research. It is designed to support more reliable sustainability decisions by helping you:

  • Identify what sustainability credentials are relevant to a product/category

  • Locate supporting evidence and context

  • Keep sustainability checks aligned with documentation requirements and product selection decisions

Victorian Schools Specialist

SRHD Concierge V1 includes a dedicated Victorian Schools Specialistfocused on answering practical questions about the VSBA’s Building Quality Standards Handbook (BQSH). It’s designed to help project teams interpret requirements more confidently and translate them into clearer design and documentation actions.

Updated intelligence engine

Finally, V1 includes an updated intelligence engine designed to improve retrieval quality, accuracy, and consistency across the platform. The intent is simple: more dependable outputs, clearer source grounding, and fewer weak assumptions.

We’ll cover all of this in the webinar, and we’ll also demo some additional capabilities that aren’t listed here.

Speaker

Michael Smith,

Architect, co founder of Andever, Founder of Spec Rep Help Desk: Innovating the future of product specification and AI in architecture. Consulting Architect for Built Environment Channel

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